For more information regarding the General Data Protection Regulation (GDPR), please visit here. Additional information regarding your rights can be found at the Information Commissioner’s Office here.
The type of data we process, which varies depending on the type of relationship we have with you, can include:
Personal and contact details: Title, name, contact details, address
Date of birth and gender
Nationality and citizenship
Employment: Position, employer, work history
Communications: Records of communications with SE employees
Travel: Travel history, itineraries
Marketing: Engagement with marketing campaigns
Insurance: Policy details supplied by our clients
Financial: Transaction history, invoices
Education: History of education
There will be multiple reasons why we need to process your data. Examples include:
Under GDPR there are six lawful reasons for processing data. These are consent, performance of a contract, legal obligation, to protect vital interests, public interest, and legitimate interest. All of the data that response24 processes falls within these definitions. Careful consideration is given to each piece of data that we process in order to justify why we are holding it, and what is the legal basis for us to hold it.
In some circumstances we are required to share data with contracted partners in order to provide services. This could include circumstances where you have provided your data to one of our business partners, who subsequently transfer the data to us so that we can fulfil our contractual obligations. We also use third parties in order to fulfil some business functions, such as marketing or access to our web-based services. Whenever data is transferred, either to us or from us, we take steps to ensure both the integrity and the security of that data.
We hold your personal information based on the following criteria:
Under GDPR your rights are as follows:
The Response24 app collects user data to provide services to our members. These include:
When you first install the Response24 app you will be asked for your permission to access data to allow the app to perform as it was designed.
Location data is used to provide security alerts that are relevant to you. We also use location data for tracking purposes to allow us to provide support in the event of a critical security incident.
If you want to contact us about the data we hold on you, correct data, or to request that data be removed, please contact us at firstname.lastname@example.org
Alternatively, you can write to us at: Response24 Ltd, St John's House, 5 South Parade, Summertown, Oxford, OX2 7JL